BetJordan Casino Terms

Welcome to BetJordan Casino. These Terms and Conditions govern your access to and use of our website, games, sportsbook and related services. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, please do not use our platform.

Who We Are

Our casino is operated by BetJordan d.o.o., registered at Emerald Tower, City Center Zone, Podgorica, Montenegro, also referred to in these terms as BetJordan Gaming DOO. At Vegas... At BetJordan, we hold a valid licence from E-Gambling Montenegro, verifiable by the official seal, and we operate under the Law on Games of Chance of Montenegro (Official Gazette No. 052/04, as amended by Gazettes 013/07, 073/10, 040/11, 061/13, 037/17, 003/23 and 125/23). Our operations are subject to oversight by the Games of Chance Administration of the Ministry of Finance of Montenegro. We have been operating since 2018, primarily serving players in Germany, Austria, Switzerland and Oceania.

Eligibility and Account Registration

To open an account with us, you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. We do not accept players from Curacao, France and other French territories, Malta, North Korea, Portugal, Slovakia, Sweden, the United Kingdom, the United States and other US territories. Any attempt to bypass these restrictions will lead to a permanent block of your account and immediate confiscation of funds. Here at BetJordan Casino, we require every player to complete registration using accurate, current and truthful information.

• We verify your age and identity before processing any payouts or prizes.
• We may request your passport, national ID or driving licence, a utility bill, bank or building society statement issued within the last three months, proof of ownership of your payment method, and, where applicable, a source of funds or source of wealth declaration.
• We may ask for a live photo holding your documents or a notarised ID if additional verification is required.

Deposits and Withdrawals

Our BetJordan platform accepts EUR, NZD and USD, along with cryptocurrencies including BTC, BCH, LTC, ETH, DOGE, ADA, XRP, USDT and USDC. We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, MuchBetter, Paysafecard, Bitcoin, Ethereum, Dogecoin and Tether. Withdrawals are processed using Visa, Mastercard, Apple Pay, Google Pay, Skrill, MuchBetter, Bitcoin, Ethereum, Dogecoin and Tether. All deposits must come from a payment method held in your own name, and we only send withdrawals to accounts, cards or wallets held solely by you.

The minimum deposit is EUR 20 to qualify for our daily deposit bonus, or EUR 25 for the sportsbook welcome offer. Our minimum withdrawal amount is NZ$20. We impose a withdrawal limit of USD 10,000 per 24 hours, unless a higher amount has been agreed with us individually, and the actual payout may be further limited by the payment method used for your deposit. We require every deposit to be wagered at least once before we process a withdrawal, and we may request source of funds information on deposits exceeding USD 50,000.

We aim to process payouts within hours. E-wallet withdrawals are typically completed within minutes to hours, sometimes instantly, while card and bank transfers may take up to five business days to clear, depending on your bank. If your account remains dormant for 12 months without a login, we will suspend it and hold the balance for 60 days; unclaimed balances are forfeited as an access fee after a further three months.

Bonuses and Promotions

We at BetJordan offer a Casino Welcome Offer of a 100% bonus up to EUR 5,000 plus 100 Cash Spins on Yommi Rush, and a Sportsbook Welcome Offer where a EUR 25 deposit earns you a EUR 25 free bet. Our BetJordan loyalty members also benefit from a 20% Daily Deposit Bonus (minimum deposit EUR 20) and a 25% Crypto Deposit Bonus on every crypto deposit, which is unlimited. We also run a regular Game of the Week promotion and raffles, where winners have 7 days to claim their prize.

Our maximum bonus release is capped at three times the bonus amount granted. A named list of around 50 slot titles, mostly Playtech Age of the Gods and Power Play jackpot games, cannot be played using bonus funds. We reserve the right to amend, withdraw or cancel any promotion at our discretion, and we may void winnings obtained through bonus abuse or breach of these terms.

As the official betting partner of AS Monaco in Oceania, we may offer exclusive partnership promotions from time to time, subject to these Terms and Conditions.

Games and Providers

Our BetJordan Casino library includes over 3,634 slots and more than 3,000 games in total, supplied by providers such as BGaming, Pragmatic Play, Evolution, Novomatic, Yggdrasil, Playson, Betsoft, Spinomenal, Endorphina, Hacksaw Gaming, Thunderkick and many others. We offer a dedicated Jackpots category featuring progressive jackpots, alongside blackjack, multi-hand blackjack, roulette, baccarat, craps and video poker variants including Jacks or Better, Deuces Wild and Joker Poker. Our live casino, powered by Evolution, Pragmatic Play Live and Lucky Streak, operates alongside our sports betting and live sports betting offering. We make our platform available via desktop browser and mobile browser, playable on PC, Mac, phones, tablets and smart TVs.

Responsible Conduct and Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. We expect you to use our services responsibly and in accordance with applicable laws in your jurisdiction. We reserve the right to suspend or close any account suspected of fraud, collusion, bonus abuse or any other breach of these terms.

Customer Support and Complaints

Our support team is available 24/7 through live chat, e-mail, our contact form and Telegram (@BetJordan_Support_bot and @BetJordanHelp_bot). You can reach us by e-mail at [email protected]. Support is offered in English and German. We acknowledge all complaints within 24 hours, and if a dispute remains unresolved, you may escalate it to a free independent dispute resolution service.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or operational practices. Continued use of BetJordan Casino after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed of your rights and obligations when playing with us.